Refund policy

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible, your item just needs to be in good, undamaged condition — it's fine if you've worn or tried it on, and you don't need the original tags or packaging. If you're not happy with your purchase for any reason, we want to make it right.

To start a return, contact us at nomenclaturedcontact@gmail.com. Once your return is approved, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return may be delayed, so please reach out first.

You can always contact us with any return question at nomenclaturedcontact@gmail.com.

Damages and issues

Please inspect your order when it arrives and contact us right away if anything is defective, damaged, or if you received the wrong item, so we can make it right.

Exchanges

The fastest way to get exactly what you want is to return the item you have, and once the return is accepted, place a new order for the item you'd prefer. Just reach out and we'll help you through it.

Gift cards

Gift cards are non-returnable.

European Union 14-day cooling-off period

If your order is being shipped into the European Union, you have the right to cancel or return it within 14 days, for any reason and without justification. Your item should be in undamaged condition, and you'll need your receipt or proof of purchase.

Refunds

We'll notify you once we've received and inspected your return and let you know whether your refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Keep in mind it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return and you still haven't received it, please contact us at nomenclaturedcontact@gmail.com.